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Nutrisystem Diet Program Frequently Asked Questions:
What is the Nutrisystem Nourish™
program, and how does it work?
The NutriSystem Diet Program
is a complete, real life solution to losing
weight. The easy-to-follow plan features low
Glycemic Index,
"good carb" Nutrisystem
Nourish™ foods with optimal amounts of protein to help keep you
satisfied and your blood sugar levels stable. You eat often throughout
the day, and always get perfect portions with every prepackaged
entree, snack and dessert. In addition, because we know that
nourishing your entire self extends beyond just what you eat, the
program also includes two breakthrough plans - MindNourish ® and
BodyNourish ® - to help get your mind and body in gear for weight loss,
too. Altogether, it's a total approach to losing weight. You lose
weight while learning healthy eating habits you can use for life - all
in one convenient plan.
How do I get started?
This program gives you a great way to lose weight and transform
your body. You simply choose which 28-Day program is right for
you (Women's, Men's, Silver for Women, Silver for Men, Type II
Diabetic or Vegetarian) and then choose the foods you'd like to
eat from more than 120 great-tasting, prepackaged entrees,
snacks and desserts. You'll select one perfectly-portioned
breakfast, lunch, dinner and dessert for each day (for 28 days),
or you can simply order our 28-Day "Favorites Package" featuring
a pre-selected assortment of our most popular foods. Either way,
everything will arrive together on your doorstep, ready for you
to begin losing weight.
Once my food arrives, what do I do?
Once you place your 28-Day order, your food will arrive along with a
Welcome Kit featuring a checkbook-sized Meal Planner. This planner
outlines your daily meals and guides you on how to proceed with your
program day to day. The NutriSystem
plan is very easy to follow: for
each meal, you just grab a Nutrisystem entree, add-in a few grocery
items (like fresh fruit, vegetables, salads and dairy items), and
you're ready to go. You get to eat often throughout the day to help
keep you feeling full between meals. And since all of our meals are
perfectly portioned, there is never any weighing, measuring or
calories and points to count - just great-tasting food that's ready to
go when you are.
What is the Glycemic Index?
The
Glycemic Index is the science behind the NutriSystem Nourish Program .
It measures the quality of carbohydrates and their impact on
your blood sugar levels. Carbohydrates that break down slowly in your
body encourage stable blood sugar levels, which is good, so they rate
well or "low" on the
Glycemic Index.
On the other hand, carbs that
break down too quickly cause your insulin levels to spike, and high
insulin levels can cause your body to store fat. These "bad carbs" are
given higher glycemic values and most often leave you hungry soon
after a meal. So if you're looking to lose weight, you should stay
away from "bad carbs" and instead, seek to incorporate more "good
carbs" with low glycemic values into your diet to help keep your blood
sugar levels stable and your appetite in check. NutriSystem
ready-to-go foods make that simple.
Do NutriSystem foods have low
glycemic, "good" carbs?
Yes! We created our line of Nutrisystem Nourish
foods to feature low-glycemic
"good" carbs. Plus, we added optimal amounts of protein and fiber to
our entrees and desserts. That makes NutriSystem Nourish
the first
prepared foods program that totally integrates low
Glycemic Index
carbohydrates into a meal plan that is also low in fat. In essence,
with this program you get the best of both worlds - low fat AND good carb
- a unique combination that helps support stable blood sugar levels
more than ever before.
If I have certain food allergies or
special dietary needs can I still lose weight with the NutriSystem
program?
Yes. All of the ingredients and a nutritional breakdown of every food
is listed clearly on its package and online in the
Nutrisystem Food Store ,
so you always know exactly what you're getting. Or, you can
simply call one of our dietitians in Nutritional and Dietary Services
to get free information and advice concerning your specific food
allergy. He or she can also make food and meal plan recommendations to
suit your unique situation.
Can I still lose weight with the
NutriSystem program if I have high blood pressure?
Your
NutriSystem Nourish Meal Plan meets the requirements of the
American Heart Association regarding daily sodium intake levels, which
is less than 2500 mg of sodium per day. Additionally, overall weight
loss and weight management is important to improving and controlling
blood pressure. If you have questions about blood pressure and your
diet, call and discuss your situation with a
NutriSystem
dietitians in
Nutritional and Dietary Services who can explain the program and
suggest options for you. Additionally, we always recommend that you
consult your physician before beginning any exercise or weight loss
program.
If I have diabetes, can I still
lose weight with the NutriSystem program?
Yes. In fact, we created an entire Diabetic Program specifically for
those with Type II Diabetes. Based on the
Glycemic Index and "good carbs," the Diabetic Program features NutriSystem Nourish entrees and
snacks, along with a meal plan consisting of three meals and two
snacks each day. If you're diabetic, you're encouraged to contact one
of our dietitians in Nutritional and Dietary Services who can review
our Diabetic Program and go over a sample meal plan with you. We
recommend that you consult your physician before starting any weight
loss or exercise program.
Do I have to visit a center to
participate in the Nutrisystem program?
No. The NutriSystem Program
is a complete at-home program. You simply
order your Nutrisystem Nourish foods online or over the phone, and
they're delivered right to your home or office. You participate from
the privacy of your home, with no center visits or public weigh-ins
necessary - ever. However, if you choose to, you can always call or go
online to chat with one of our weight loss counselors. In fact, we
recommend this at the start of your program to make sure you get all
of your questions answered and get off to a great start.
Is there an additional fee for
counseling?
Not at
NutriSystem .
We believe in total support, and that includes
providing unlimited online and phone counseling services with no fee.
Say goodbye to expensive membership fees and inconvenient appointments
at a weight loss center - the NutriSystem
program works around your
schedule and fits easily into your busy lifestyle and budget.
What does my membership include?
Believe it or not, at NutriSystem ,
you never pay extra for weight loss
counseling or support. Once you sign up (which is free), your
membership includes many added features to help make your weight loss
program the most successful it can be. You get unlimited access to
online tools, free counseling, weight loss classes and more:
- Unlimited Counseling and Support
Services
- NutriSystem Nourish Catalog
- The Daily Dose Motivational Message
- Online Newsletter
- Online Classes
- Online Bulletin Boards and Chat Rooms
- Online Weight Loss and Fitness Diaries
- Member Profile Section
It's all part of the complete NutriSystem
program and your means to looking and feeling your best.
Is there a Nutrisystem maintenance
program?
Nutrisystem foods can be continued after you reach your goal weight to
help you transition back to grocery store foods. Nutrisystem foods
provide convenience to help you as needed to control portions and
limit calories, and to help you plan nutritious meals. There are
different plans which encourage you to eat Nutrisystem foods a couple
of times a week while slowly introducing grocery store foods. Once you
have reached your goal weight, a Nutrisystem counselor will work with
you to devise a plan that's right for you.
How many times a week should I
weigh myself?
It is recommended that you weigh yourself once a week, preferably at
the same time of day and while wearing the same type of clothing each
time.
MEAL PLAN
How do I know what to eat when?
When you receive your order, you'll get a Nutrisystem Meal Planner.
This guide outlines your meals and snacks for you, and features 28
Daily Diary pages on which you can "check off" your entrees, snacks,
desserts and other fresh servings each day as you go along. You'll be
eating healthy meals and snacks often throughout the day, and your
Planner will be your easy-to-follow guide.
Do I have to eat all the food
listed in the meal plan for every day?
We do encourage eating all the food servings listed on your meal plan.
Your meal plan has been designed to give you all the essential
nutrients needed for optimal nutrition as well as for sensible weight
loss.
Do I need to eat vegetables and
fruits while on the program?
It is strongly recommended that our members eat a variety of fruits
and vegetables for optimal health. Talk with your counselor and
together, you can work to find a mix of fruit and vegetables that you
enjoy eating.
Can I eat my Nutrisystem dinner at
lunchtime and my Nutrisystem lunch at dinnertime?
Yes, you can alter the times of your meals, as long as you include all
the foods in your meal plan.
Can I switch my afternoon snack to
the morning?
Yes, your snacks can be re-arranged to fit your schedule and your
appetite. The afternoon or evening snack can be consumed in the
morning—the idea is just to continually fuel your body throughout the
day. You can always check with a counselor for suggestions on
rearranging your meal plan.
What if I cannot tolerate milk?
You will find a list of alternatives to milk in the Meal Planner. The
substitutions for milk give you the protein found in milk, but
generally do not have as much calcium. You may need to add a calcium
supplement to your meal plan if you are not consuming fat-free milk or
yogurt daily.
What kinds of yogurt can I use for
a dairy/protein serving?
We suggest fat-free light yogurt that contains approximately 100
calories, 8 grams of protein, and 12 grams of carbohydrates.
Does the milk I put on my cereal
at breakfast count as my dairy/protein serving for that meal?
No, that milk is considered included with your Nutrisystem breakfast
entree. It does NOT count as your dairy or protein serving for that
meal.
How many glasses of water do I
need daily?
8, 8-oz. glasses or 64 oz. per day is a standard recommendation.
However, another good guideline is to drink ˝ an ounce of water for
every pound of weight you carry (in other words, divide your weight in
half and drink that many ounces of water per day).
What is the nutritional
composition of carbohydrates, protein and fat per day on the program?
The NutriSystem
meal plans provide approximately 55% of the
calories from low-glycemic, "good" carbohydrates, 25% of the calories
from protein, and 20% of the calories from fat.
Does the Nutrisystem meal plan
meet USDA standards for a healthy diet?
Most recently, the United States Department of Agriculture (USDA)
released its sixth set of recommendations on eating - the Dietary
Guidelines for Americans 2005. The upshot is that there's good news
for everyone participating in the NutriSystem Program -
your meal plan
meets, and in many cases, exceeds the government standards for healthy
eating.
Further, the Nutrisystem meal plans:
- Contain less than the recommended limit of sodium
intake
- Feature less than 5% of their calories from trans
and saturated fats, which is less than half the maximum allowed in
the guidelines, and have 0% trans fat
- Have always stressed choosing lean, low-fat and
non-fat meats like the guidelines recommend
- Include the ability to get half your servings of
carbohydrates in the form of whole grains and the other half from
enriched or whole-wheat sources, as suggested
- Recommend at least 4 ˝ cups of fruits and
vegetables, which is what is advised in the report
NUTRISYSTEM FOODS
Do I need to put my Nutrisystem
Nourish foods in the freezer or refrigerator?
Not at all. All of the Nutrisystem foods are "packaged for
portability" - a convenience that is very important when you're losing
weight. While many of the Nutrisystem entrees look a lot like frozen
entrees, they're actually sealed through a "soft canning" process
(like you would tomatoes or peaches) which locks in the nutrition and
great taste. That way, you get fresh-tasting foods that don't require
refrigeration, and are ready to go whenever and wherever you are.
How should I store my Nutrisystem
foods?
When you receive your Nutrisystem foods, you don't need to refrigerate
or freeze them. They can be stored at room temperature in a cupboard
or on the countertop. Many people also keep a stash at work or
anywhere they may want to have healthy meals and snacks handy. It's a
great way to stay on track with your weight loss program.
How do I prepare my Nutrisystem
foods?
Each Nutrisystem food item has specific preparation instructions on
its box or container and takes just minutes to prepare. Most of the
Nutrisystem foods can be prepared in the microwave or on the stovetop.
Some simply require the addition of hot water, and others are ready to
eat as-delivered (bars and snacks).
What do I do if I'm allergic to
certain ingredients in food?
A Nutrisystem counselor can help you set up a specialized plan
according to your needs. You can also review the ingredients of each
food item in the NutriSystem Store ;
click the name of the item you'd like to review and scroll down
for the ingredients listed below the Nutrition Facts. In addition, our
dietitians are also available for specific allergy related questions.
ORDERING
How do I order and get started?
For best results, we recommend that you start by ordering one of our
28-Day programs—Women's, Men's, Silver for Women, Silver for Men, Type
II Diabetic or Vegetarian. This will get your weight loss program well
underway. Plus, if you choose the Auto-Delivery option, you'll get an
instant 10% discount and also receive free shipping—it's a great
value.
Can I choose my Nutrisystem foods,
or do I have to buy the pre-selected 28-day Favorites Package?
You can do either. No matter which program you choose (Women's
Program, Men's Program, etc.) we offer a Favorites Package in that
category featuring 28 day's worth of our most popular entrees, snacks
and desserts. However, for those who would like to choose their own
foods, you can completely customize your order and choose 28
breakfasts, lunches, dinners and desserts that suit your individual
taste. Or, additionally, even if you selected a Favorites Package for
your first 28-Day order, you may always choose to switch and customize
any subsequent orders that you may place.
What is the "I want to select my
own menu" option?
This ordering option gives you the most control over what you eat.
Instead of getting a pre-selected 28-day Favorites package, with this
option you get to choose every item in your order - 28 breakfasts, 28
lunches, 28 dinners and 28 desserts. Choose this option and you'll be
taken to a full listing of meals and snacks from which you can choose
the correct number to complete your program. It's the best way to make
the most of your program.
Can I see an item before buying
it?
Yes. You may click on the name of any item in our food list and its
photo will be displayed along with all of its nutritional information.
Can I change my mind about an item
once I've chosen it, and remove it from my cart?
Yes. Even if you've marked an item to be put into your cart, you can
always change your mind and remove that item from your cart.
What is Auto-Delivery?
With Auto-Delivery, you get a 10% discount and FREE shipping on your
28-Day program order. Plus, your discount increases to 15% after your
third consecutive 28-Day Auto-Delivery order. You are automatically
billed and shipped your 28-Day order once every four weeks unless you
cancel. You will be sent an e-mail reminder when your next order is
shipped. You can edit or delay your Auto-Delivery order at any time,
simply by calling 1-800-321-THIN®.
You may cancel your Auto-Delivery order at any time by calling
1-800-321-THIN®.
Can I pay by check?
Yes. We have a "pay by check" feature on our checkout page. You will
be asked to enter your account information into our secure check form.
However, please note: if you choose the Auto-Delivery method, checks
cannot be accepted, as a credit card will need to be automatically
charged.
Do you share any information about
me with anyone?
At Nutrisystem, we are as protective of your privacy as you would be.
Nutri system shares information with third party intermediaries for
shipping and billing purposes only. These companies do no retain
personal information or share it with any other parties. These
companies include Cybercash, United Parcel Service, Federal Express,
Visa, MasterCard, Discover, and American Express.
What's your return policy?
Satisfaction Guaranteed! We're so confident that
you'll love our program and your results that we offer our customers
this special guarantee: If for any reason you wish to return a
NutriSystem® Nourish™ food item, simply send it back within 30 days of
your receipt of the order. Indicate the reason for your return,
include the packing slip with your return, and wrap the package
securely. Please call Customer Service at 1-800-321-THIN® to obtain a
Return Authorization Number (RMA#), and put this number on the
package. Ship to the address indicated on the label. If you do not
have your packing slip, please indicate the order number on a separate
piece of paper, enclose in the package and send the package to the
following address: 200 Welsh Road, Horsham, PA 19044. For your
protection, we recommend that you use UPS or Insured Parcel Post for
shipment. Please save your shipping receipt and your tracking
information until your return is processed. If you have any further
questions, please feel free to call Customer Service. We'll refund any
unused items (less shipping)—no questions asked and you can keep your
free week! That's how confident we are that you'll be thrilled with
your results on our program.
SHIPPING
How long will it take to receive
my order?
Depending on where you live, your order should arrive approximately 4
to 10 business days from when you place your order.
How does the food arrive?
NutriSystem utilizes ground shipping services by UPS and FedEx.
COUNSELING
Does NutriSystem offer counseling
services?
Weight loss is a very personal undertaking and it can have its
challenges. That's why NutriSystem is proud to provide UNLIMITED
counseling, with no additional charge, to help you stay on track and
reach your goal.
Why should I use a counselor as
part of my program?
Having the support and guidance of a trained NutriSystem counselor can
help you reach your weight loss goal. Counselors can help you with
everything from nutrition and meal plan information, to motivation and
personal care issues.
Does counseling cost extra?
As a Nutrisystem member, you get direct access to an entire team of
Nutrisystem nutrition and weight loss counselors and dietitians, with
no additional fees. There are never any meetings to schedule,
either you just hop online, or pick up the phone, and you can get the
information you need, at a time that's convenient for you. Nutri system
counselors cannot provide you with any medical advice, these questions
should be directed to your personal physician.
Choose the Nutrisystem Nourish system that's
right for you:
Women's Program from Nutrisystem Diet Nourish
Plan
Enjoy today's most affordable prepared foods weight loss program
that's based on the Glycemic Index, and features meals and
desserts full of good carbs and protein, yet still low in fat!
Click Here
Women Over 60 Program from Nutri System
Diet Nourish Plan
Want to look and feel years younger? Get our Over 60 program
designed specifically for women. Featuring the Nutrihance Over 60
Multivitamin, it makes losing weight easier than ever for today’s
active senior. Click Here
Men's Program from Nutrisystem Diet Nourish Plan - Dan
Marino
This NEW program is tailor-made for men! With higher protein meals
and more calories a day, this plan is perfect for the man wanting
to lose weight without the hassle of complicated recipes.
Click Here
Men Over 60 Program from Nutrisystem Diet Nourish Plan
Get the plan designed specifically for men over 60 who want a
convenient, no-hassle way to slim down. It makes losing weight a
reality for today's active senior, and features the Nutrihance
Over 60 Multivitamin. Click Here
Type II Diabetic Program from Nutrisystem Diet
Nourish Plan
Take control of your weight and your diabetes! Choose from a
special selection of prepared foods and get a program that
conforms nutritionally to recommended diabetic diets. Click Here
All-Vegetarian Program from Nutrisystem Diet Nourish Plan
Take advantage of the only prepackaged all-vegetarian weight loss
plan available! With easy-to-prepare meals and desserts, losing
weight while still eating vegetarian foods has never been easier.
Click Here
Start a 28-Day NutriSystem weight loss plan and get FREE shipping
 
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